Shipping policy

Where we ship

We currently ship to the United States, Canada, the United Kingdom, the European Union, Australia and New Zealand (canvas prints don't ship to New Zealand yet). In the European Union we offer our EU tee range, printed in Europe.

How long it takes

Every piece is printed to order:

  • Production: usually 2 to 5 business days for tees, hoodies, totes and canvas. All-over-print hoodies are cut and sewn to order and take longer (see below).
  • Delivery after dispatch (typical): US 3 to 7 business days; Canada 5 to 12; UK and EU 4 to 10; Australia and New Zealand 7 to 15.
  • All-over-print hoodies: usually 2 to 3 weeks in total, as they're cut, sewn and printed by our specialist partner.

Items in one order may be made in different places and arrive in separate parcels.

Shipping costs

  • Free shipping on orders of $50 or more (USD, or the equivalent shown in your currency at checkout).
  • Under $50: $4.99 per order to the US, $6.99 per order everywhere else (shown in your currency).
  • European Union (EU tees): sizes S to 3XL always ship free. 4XL and 5XL ship for $5 (shown in your currency).

You'll see the exact shipping cost at checkout before you pay.

Holiday delivery 2026

To receive your order by December 24, please order by:

  • United States and United Kingdom: December 9
  • Australia: December 7
  • Canada: December 2
  • All-over-print hoodies (made to order, all countries): November 20
  • European Union and New Zealand: dates to follow

These dates come from our print partners' published cut-offs, with a day of margin. Carriers can still be delayed in December, so earlier is safer.

Tracking

You'll get an email with tracking as soon as each parcel ships.

Duties and taxes

Orders shipped across borders may be charged import duties or taxes by your country, which are the customer's responsibility. Where we can, we print in or near your region to avoid them.

Problems with delivery

Please double-check your address at checkout; we can't redirect a parcel once it has shipped. If your order is lost or arrives damaged, see our Refund and returns policy and we'll put it right.

Questions

Email us at support@auracanvas.shop and we'll get back to you within 2 business days. Our address: AuraCanvas, 2150 Winston Park Dr Unit 203, PMB#3085, Oakville, ON L6H 5V1, Canada.